SCHEDULE A 1:1 ZOOM SUPPORT CALL WITH CUSTOMER SUCCESS!
Have a question about enrollio that's best solved over zoom?
schedule a call with our customer success team! 👇
If a time does not work for you please chat in or email [email protected] and we will schedule an after hours time slot!
Policy for Complimentary Support Calls
1. Call Limitations
• Each Enrollio client is entitled to one 15-minute complimentary support call per week.
• Back-to-back bookings are not allowed. If further support is needed, clients can schedule a separate call for the following week or explore alternative support options.
2. Scope of Support Calls
• Complimentary calls are designed for quick guidance or troubleshooting.
• For more extensive help, such as custom setups or configurations, clients can opt for our A La Carte service at Enrollio DFY Setup.
3. Cancellation and Rescheduling
• A minimum of 24 hours' notice is required to cancel or reschedule a call. Missed appointments may forfeit the client’s weekly call allocation.
Alternative Support Options
To ensure clients have multiple ways to receive help:
• Live Chat Support: Available 18 hours a day, Monday through Friday.
• Email/Ticketing Support: Submit tickets for more detailed inquiries.
• Help Center: Access to articles, FAQs, and video tutorials.
For tailored solutions or more complex configurations, our A La Carte service is available for hands-on assistance.
Enrollio helps studio owners worldwide capture more website enrollments, reduce task load, & elevate brand reputation almost entirely on auto-pilot.
Features
Multi-Channel Lead Management
Contact
12020 Sunrise Valley Drive, Suite 100, Reston, VA 20191